Patient Services

Since 1987, Able Care Health Equipment, Inc. has made it our first priority to provide the best service possible. To insure that all your needs are satisfied, we feel it is necessary to dedicate portions of our company to specific areas of service. Below is a listing and brief description of the areas that our staff specializes in. For any questions or concerns that you do not see addressed, please contact us.

Service Representatives

Address any questions or concerns

• Billing
• Consultations
• Deliveries
• Equipment Selection

Customer Service Consists of Pleasant, Knowledgeable Individuals

Reimbursement Specialists

Our Reimbursement Specialists Coordinate Patients’ reception of equipment by:

• Attaining prescription from Patients' Doctor
• Directly Billing Patients’ Insurance

Respiratory Therapists

• Assess Patient Needs (Within 48 hours of setup)
• Educate Patient & Family
• Address Patient & Family’s Questions & Concerns
• Monitor Patient Progress
• Maintain Equipment

Registered Respiratory Therapists
Licensed Respiratory Therapists
Home Care Technicians

• Respiratory Supplies
• Sleep Supplies
• Fill most orders in 24 Hours
• Answer Questions & Make Recommendations

Delivery Technicians

• Deliver & Setup Equipment in Patient’s Home
• Instruct Patient & Family on Safe Use of Equipment.
• Schedule deliveries at Patient’s Convenience

Support System

At Able Care Health Equipment, Inc. we understand that not all people’s needs are the same. That is why we have created a 24 hour 7 day a week Support System. This Support System consists of Clinical Staff, Delivery Technicians, & Management. We feel that accessibility at all levels is necessary to ensure a Patient’s comfort and satisfaction.

Emergency Services are available 24 Hours a Day 7 Days a Week.

Respiratory Care Department

The Respiratory Care Department consists of a combination of Respiratory Therapists. All patients have a Plan of Care implemented at the initial setup. The same staff member will continue to monitor the patient’s oxygen therapy throughout the duration. Patients are seen as set up in the Plan, depending on the level of care needed, as well as PRN. Advanced appointments can be made by calling our General Offices between the hours of 8:30 am to 5 pm Monday through Friday.

Sleep Apnea Therapy

Cpaps & Bilevels are setup within 24 hours of the referral. Our Respiratory Therapists will work closely with the patients to ensure all concerns are addressed and compliancy is achieved. We Maintain an excellent compliancy rate.

Infection Control Teaching

Coinciding with equipment instructions, patients are also educated on the importance of infection control. Respiratory Therapists will advise patients on potential hazards, teach proper prevention techniques and continuously monitor for compliance.The Director of Clinical Services continuously monitors the compliance of our patient base and updates policies as needed.